Hauling Hawk LLC ("Hauling Hawk," "we," "us") respects your privacy. This policy explains what information we collect through our website at hawkgroundworks.com and how we use it.
1. Information we collect
When you submit our estimate request form, we collect:
- Your name, phone number, and (optionally) email address
- Service address and job details you provide
- Photos you upload of the items to be removed
- Basic technical information (IP address, browser type) from your visit
2. How we use it
- To prepare and deliver your free estimate
- To contact you by phone, SMS, or email about your request and our services
- To schedule and complete work you book with us
- To keep records required by law (tax, insurance, licensing)
We do not sell or rent your personal information. We do not use third-party advertising trackers or cookies on this site.
3. Who we share it with
We share information only with service providers that help us run the business (secure cloud hosting and database, email delivery). These providers are bound by contract to handle your data securely and only for our purposes. We may disclose information if required by law or to protect our legal rights.
4. How long we keep it
We keep estimate requests for up to 24 months, and records of completed work for as long as required by Maryland law (typically 7 years for tax and insurance purposes).
5. Your choices
- You can opt out of marketing texts at any time by replying STOP.
- You can opt out of marketing emails using the unsubscribe link.
- You can request a copy or deletion of your information by emailing us (see contact below). We will respond within 45 days.
6. Security
We use industry-standard encryption (HTTPS) for the website and store your information on secure, access-controlled cloud infrastructure. No system is 100% secure, but we work hard to protect your data.
7. Children
This site is not directed to children under 13, and we do not knowingly collect information from them.
8. Changes
We may update this policy from time to time. The "last updated" date at the top reflects the current version.
9. Contact
Questions or requests about this policy? Email HHawk.LLC25@gmail.com or call (301) 535-3342.